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How to reset the state of a computer where the VPN does not work?

Data de criação: 06/03/2024

Última alteração: 06/03/2024

In some cases, VPN communication does not work as expected, whether accessing shared folders, pinging, etc.

To correct, follow the procedure below:

  • Uninstall Winco SSL VPN Client software from Control Panel
  • Delete registry HKLM\Software\Wow6432Node\Winco\Winco VPN (64-bit) or HKLM\Software\Winco\Winco VPN (32-bit)
  • Remove the Winco VPN virtual adapter, if there is one (use the device manager for this)

Access the command prompt in Administrator mode and enter the commands below:

cd c:\netsh
netsh> int ipv4
netsh int ipv4> reset
netsh int ipv4> quit
reboot

  • Delete the Winco VPN directory: "C:\Program files (x86)\Winco\Winco VPN"
  • Install the Winco SSL VPN Client.
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