Knowledge base

How to use the RDP feature?

Data de criação: 05/03/2024

Última alteração: 08/03/2024

In CloudVPN it is possible to use the RDP remote connection service, which allows the portal administrator to access the connected computers.

RDP (Remote Desktop Protocol) is a protocol developed by Microsoft that allows a user to connect and control another computer through a network connection.

Note: This feature is exclusive for use by CloudVPN Management Portal Administrators only.

To use it, the 2-Factor Authentication feature must be enabled in your CloudVPN account:

After enabling 2-Factor Authentication and installing/configuring the Winco VPN SSL Client or OpenVPN Client correctly, simply follow the steps below to connect to the device(s):

  1. Log in to the CloudVPN management portal;
  2. On the CloudVPN dashboard, click "RDP".

The next screen will show the following connection information:

  • Hostname: Enter the assigned IP of the Winco VPN SSL Client or OpenVPN Client to your device;
  • Domain: if the computer is part of one;
  • Username: User of the computer that will be accessed;
  • Password: Computer password;
  • Keyboard: It is also possible to select the main keyboard input in Portuguese or English.

Then click "Conectar".

If the information entered is correct, the connection will be opened for the user.

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